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West Portal Station: Passport Office in San Francisco CA

West Portal Station
317 W Portal Ave
San Francisco, CA 94127
Hours of Operation Shown in (PST)
By appointment only -
By appointment only -
By appointment only -
By appointment only -
By appointment only 10am-3:30pm Mon-Fri -

Handicap Accessible (ADA): Yes

Passport Photos: No, you will need to get passport photos taken before going there. Here is our passport photo guide for reference and here is a list of places to get passport photos in San Francisco.

San Francisco Passport Office: West Portal Station Location Overview

West Portal Station is an acceptance agent/passport office. For passport service in San Francisco, CA you can go here for passport help. West Portal Station is a Postal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There are 25 other passport acceptance agent offices located in San Francisco. West Portal Station is located in County, California.

About West Portal Station

West Portal Station is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the West Portal Station is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at West Portal Station

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at West Portal Station to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at West Portal Station): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to San Francisco. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to San Francisco, CA

San Francisco Passport Agency - 4.2 Miles
Los Angeles Passport Agency - 294.4 Miles
San Diego Passport Agency - 396.9 Miles

Passport Services Offered at West Portal Station

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the West Portal Station will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - West Portal Station is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

West Portal Station Service Area Radius

This passport office is located in - San Francisco County and serves the passport needs for residents of other nearby zipcodes including: 94127, 94131, 94112, 94132, 94016, 94114, 94143, 94116, 94122, 94110, 94117, 94140, 94134, 94017, 94118, 94014, 94141, 94102, 94147

Frequently asked questions

How fast can I get a passport at West Portal Station?

West Portal Station does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

There is a regional passport office close to San Francisco. That will be your fastest option for passport issuance. The San Francisco Passport Agency is only 4.2 miles away.

Does West Portal Station charge for passports?

West Portal Station is an acceptance agent, West Portal Station does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at West Portal Station?

If by walk-in service you mean get your passport there at West Portal Station? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does West Portal Station do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can West Portal Station tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, West Portal Station will not be able to assist any further.

Does West Portal Station take passport photos?

No, you will have to get your passport photo taken before you go to West Portal Station for the sealing of your passport. Do not go there without getting passport photos first or you will not get your application sealed. Here's the list of locations to get passport photos in San Francisco.

What forms of payment does West Portal Station accept?

At West Portal Station, the passport acceptance fees can be paid for with a check, cash, money order or debit card. Passport Fees can only be paid with a check or money order.