The everything guide to the US Passport application process

New Castle Post Office General Mail Facility: Passport Office in New Castle PA


Location:
New Castle Post Office General Mail Facility
Address:
435 S Cascade St
 
New Castle, PA 16101
 
Hours of Operation Shown in (EST)
Monday
9:00AM - 4:00PM
Tuesday
9:00AM - 4:00PM
Wednesday
9:00AM - 4:00PM
Thursday
9:00AM - 4:00PM
Friday
9:00AM - 4:00PM


Handicap Accessible (ADA): Yes
Passport Photos: Yes, the New Castle Post Office General Mail Facility takes passport photographs onsite - Please review our guide to Passport Photos. If you want your passport photos taken before you go to the acceptance agent, here is a list of places to get passport photos in New Castle.


New Castle Passport Office: New Castle Post Office General Mail Facility Location Overview

New Castle Post Office General Mail Facility is an acceptance agent/passport office. For passport service in New Castle, PA you can go here for passport help. New Castle Post Office General Mail Facility is a Postal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There is 1 other passport acceptance agent offices located in New Castle. New Castle Post Office General Mail Facility is located in County, Pennsylvania.

About New Castle Post Office General Mail Facility

New Castle Post Office General Mail Facility is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the New Castle Post Office General Mail Facility is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at New Castle Post Office General Mail Facility

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at New Castle Post Office General Mail Facility to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at New Castle Post Office General Mail Facility): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to New Castle. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to New Castle, PA

Buffalo Passport Agency - 130.5 Miles
Detroit Passport Agency - 147.5 Miles
Washington Passport Agency - 195.1 Miles

Passport Services Offered at New Castle Post Office General Mail Facility

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the New Castle Post Office General Mail Facility will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - New Castle Post Office General Mail Facility is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

Passport Photos - They can take and print your passport photos on site, typically $10-15.

New Castle Post Office General Mail Facility Service Area Radius

This passport office is located in - Lawrence County and serves the passport needs for residents of other nearby zipcodes including: 16101, 16103, 16108, 16107, 16160, 16157, 16102, 16117, 16105, 16141, 16051, 16136, 16116, 16120, 16156, 16172, 16112, 16132, 16037

Frequently asked questions

How fast can I get a passport at New Castle Post Office General Mail Facility?

New Castle Post Office General Mail Facility does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

It's about 270 miles roundtrip, so it is pretty far from New Castle to Buffalo Passport Agency, the closest passport issuing agency. You might want to consider using a passport expediting service to save you the time of going there yourself.

Does New Castle Post Office General Mail Facility charge for passports?

New Castle Post Office General Mail Facility is an acceptance agent, New Castle Post Office General Mail Facility does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at New Castle Post Office General Mail Facility?

If by walk-in service you mean get your passport there at New Castle Post Office General Mail Facility? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does New Castle Post Office General Mail Facility do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can New Castle Post Office General Mail Facility tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, New Castle Post Office General Mail Facility will not be able to assist any further.

Does New Castle Post Office General Mail Facility take passport photos?

Yes, you can get your passport photos taken there. Please see: List of locations in New Castle to get passport photos.

What forms of payment does New Castle Post Office General Mail Facility accept?

You can pay for the acceptance agent fees and passport photos (if you have them taken at New Castle Post Office General Mail Facility) with cash, check, debit card, or money order. Your passport application fees will be paid separately by check or money order only.

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