The everything guide to US Passports & the application process

Main Office Window Services, San Juan, PR: Passport Office in San Juan PR

Last Reviewed on October 26th, 2023


Location:
Main Office Window Services, San Juan, PR
Address:
585 avenida Franklin d Roosevelt
 
San Juan, PR 00918
 
Hours of Operation Shown in (EST+1)
Monday
8:00AM - 12:00PM
Tuesday
8:00AM - 12:00PM
Wednesday
8:00AM - 12:00PM
Thursday
8:00AM - 12:00PM
Friday
8:00AM - 12:00PM


Handicap Accessible (ADA): Yes

Passport Photos: Yes, the Main Office Window Services, San Juan, PR takes passport photographs onsite - Please review our guide to Passport Photos. If you want your passport photos taken before you go to the acceptance agent, here is a list of places to get passport photos in Puerto Rico.


San Juan Passport Office: Main Office Window Services, San Juan, PR Location Overview

Main Office Window Services, San Juan, PR is an acceptance agent/passport office. For passport service in San Juan, PR you can go here for passport help. Main Office Window Services, San Juan, PR is a Postal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There are 2 other passport acceptance agent offices located in San Juan. Main Office Window Services, San Juan, PR is located in County, Puerto Rico.

About Main Office Window Services, San Juan, PR

Main Office Window Services, San Juan, PR is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the Main Office Window Services, San Juan, PR is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at Main Office Window Services, San Juan, PR

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at Main Office Window Services, San Juan, PR to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at Main Office Window Services, San Juan, PR): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to San Juan. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to San Juan, PR

San Juan Passport Agency - 3.9 Miles
Miami Passport Agency - 900.4 Miles
Atlanta Passport Agency - 1345.7 Miles

Passport Services Offered at Main Office Window Services, San Juan, PR

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the Main Office Window Services, San Juan, PR will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - Main Office Window Services, San Juan, PR is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

Passport Photos - They can take and print your passport photos on site, typically $10-15.

Main Office Window Services, San Juan, PR Service Area Radius

This passport office is located in - San Juan County and serves the passport needs for residents of other nearby zipcodes including: 00918, 00919, 00936, 00917, 00909, 00915, 00925, 00912, 00920, 00927, 00939, 00935, 00914, 00923, 00911, 00929, 00907, 00908, 00913

Frequently asked questions

How fast can I get a passport at Main Office Window Services, San Juan, PR?

Main Office Window Services, San Juan, PR does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

There is a regional passport office close to San Juan. That will be your fastest option for passport issuance. The San Juan Passport Agency is only 3.9 miles away.

Does Main Office Window Services, San Juan, PR charge for passports?

Main Office Window Services, San Juan, PR is an acceptance agent, Main Office Window Services, San Juan, PR does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at Main Office Window Services, San Juan, PR?

If by walk-in service you mean get your passport there at Main Office Window Services, San Juan, PR? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does Main Office Window Services, San Juan, PR do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can Main Office Window Services, San Juan, PR tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, Main Office Window Services, San Juan, PR will not be able to assist any further.

Does Main Office Window Services, San Juan, PR take passport photos?

Yes, you can get your passport photos taken there. Please see: List of locations in San Juan to get passport photos.

What forms of payment does Main Office Window Services, San Juan, PR accept?

You can pay for the acceptance agent fees and passport photos (if you have them taken at Main Office Window Services, San Juan, PR) with cash, check, debit card, or money order. Your passport application fees will be paid separately by check or money order only.

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