The everything guide to the US Passport application process

Franklin Square Station: Passport Office in Syracuse NY


Location:
Franklin Square Station
Address:
401 W Division St
 
Syracuse, NY 13204
 
Hours of Operation Shown in (EST)
Monday
9:30AM - 2:30PM
Tuesday
9:30AM - 2:30PM
Wednesday
9:30AM - 2:30PM
Thursday
9:30AM - 2:30PM
Friday
9:30AM - 2:30PM


Handicap Accessible (ADA): Yes
Passport Photos: Yes, the Franklin Square Station takes passport photographs onsite - Please review our guide to Passport Photos. If you want your passport photos taken before you go to the acceptance agent, here is a list of places to get passport photos in Syracuse.


Syracuse Passport Office: Franklin Square Station Location Overview

Franklin Square Station is an acceptance agent/passport office. For passport service in Syracuse, NY you can go here for passport help. Franklin Square Station is a Postal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There are 12 other passport acceptance agent offices located in Syracuse. Franklin Square Station is located in County, New York.

About Franklin Square Station

Franklin Square Station is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the Franklin Square Station is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at Franklin Square Station

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at Franklin Square Station to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at Franklin Square Station): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to Syracuse. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to Syracuse, NY

Buffalo Passport Agency - 118.6 Miles
Connecticut Passport Agency - 168.5 Miles
New York Passport Agency - 169.7 Miles

Passport Services Offered at Franklin Square Station

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the Franklin Square Station will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - Franklin Square Station is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

Passport Photos - They can take and print your passport photos on site, typically $10-15.

Franklin Square Station Service Area Radius

This passport office is located in - Onondaga County and serves the passport needs for residents of other nearby zipcodes including: 13204, 13218, 13290, 13201, 13235, 13261, 13202, 13250, 13251, 13252, 13219, 13244, 13208, 13207, 13203, 13210, 13217, 13209, 13088

Frequently asked questions

How fast can I get a passport at Franklin Square Station?

Franklin Square Station does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

It's about 240 miles roundtrip, so it is pretty far from Syracuse to Buffalo Passport Agency, the closest passport issuing agency. You might want to consider using a passport expediting service to save you the time of going there yourself.

Does Franklin Square Station charge for passports?

Franklin Square Station is an acceptance agent, Franklin Square Station does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at Franklin Square Station?

If by walk-in service you mean get your passport there at Franklin Square Station? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does Franklin Square Station do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can Franklin Square Station tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, Franklin Square Station will not be able to assist any further.

Does Franklin Square Station take passport photos?

Yes, you can get your passport photos taken there. Please see: List of locations in Syracuse to get passport photos.

What forms of payment does Franklin Square Station accept?

You can pay for the acceptance agent fees and passport photos (if you have them taken at Franklin Square Station) with cash, check, debit card, or money order. Your passport application fees will be paid separately by check or money order only.

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