The everything guide to US Passports & the application process

Ridgemont Plaza Branch: Passport Office in Rochester NY

Last Reviewed on February 20th, 2024


Location:
Ridgemont Plaza Branch
Address:
2833 Ridge Rd W
 
Rochester, NY 14626
 
Hours of Operation Shown in (EST)
Monday
9:00AM - 5:00PM
Tuesday
9:00AM - 5:00PM
Wednesday
9:00AM - 5:00PM
Thursday
9:00AM - 5:00PM
Friday
9:00AM - 5:00PM


Handicap Accessible (ADA): Yes

Passport Photos: Yes, the Ridgemont Plaza Branch takes passport photographs onsite - Please review our guide to Passport Photos. If you want your passport photos taken before you go to the acceptance agent, here is a list of places to get passport photos in Rochester.


Rochester Passport Office: Ridgemont Plaza Branch Location Overview

Ridgemont Plaza Branch is an acceptance agent/passport office. For passport service in Rochester, NY you can go here for passport help. Ridgemont Plaza Branch is a Postal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There are 17 other passport acceptance agent offices located in Rochester. Ridgemont Plaza Branch is located in County, New York.

About Ridgemont Plaza Branch

Ridgemont Plaza Branch is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the Ridgemont Plaza Branch is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at Ridgemont Plaza Branch

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at Ridgemont Plaza Branch to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at Ridgemont Plaza Branch): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to Rochester. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to Rochester, NY

Buffalo Passport Agency - 54.2 Miles
Vermont Passport Agency - 221.6 Miles
New York Passport Agency - 222.5 Miles

Passport Services Offered at Ridgemont Plaza Branch

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the Ridgemont Plaza Branch will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - Ridgemont Plaza Branch is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

Passport Photos - They can take and print your passport photos on site, typically $10-15.

Ridgemont Plaza Branch Service Area Radius

This passport office is located in - Monroe County and serves the passport needs for residents of other nearby zipcodes including: 14626, 14515, 14616, 14606, 14615, 14612, 14613, 14653, 14643, 14638, 14649, 14559, 14621, 14617, 14651, 14650, 14652, 14611, 14608

Frequently asked questions

How fast can I get a passport at Ridgemont Plaza Branch?

Ridgemont Plaza Branch does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

It's possible and not too inconvenient as Buffalo Passport Agency is close enough to travel to in a single day. The round trip to the Buffalo Passport Agency is only around 110 miles from Rochester. You might also want to consider using a passport expediting company as it may save you time and hassles.

Does Ridgemont Plaza Branch charge for passports?

Ridgemont Plaza Branch is an acceptance agent, Ridgemont Plaza Branch does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at Ridgemont Plaza Branch?

If by walk-in service you mean get your passport there at Ridgemont Plaza Branch? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does Ridgemont Plaza Branch do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can Ridgemont Plaza Branch tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, Ridgemont Plaza Branch will not be able to assist any further.

Does Ridgemont Plaza Branch take passport photos?

Yes, you can get your passport photos taken there. Please see: List of locations in Rochester to get passport photos.

What forms of payment does Ridgemont Plaza Branch accept?

At Ridgemont Plaza Branch, the passport acceptance fees can be paid for with a check, cash, money order or debit card. Since Ridgemont Plaza Branch takes passport photos there, you can also pay for photos with the same payment methods. Passport Fees can only be paid with a check or money order.

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