The everything guide to US Passports & the application process

Massena Post Office: Passport Office in Massena NY

Last Reviewed on March 12th, 2024


Location:
Massena Post Office
Address:
100 Main St
 
Massena, NY 13662
 
Hours of Operation Shown in (EST)
Monday
11:00AM - 4:00PM
Tuesday
11:00AM - 4:00PM
Wednesday
11:00AM - 4:00PM
Thursday
11:00AM - 4:00PM
Friday
11:00AM - 4:00PM


Handicap Accessible (ADA): Yes

Passport Photos: Yes, the Massena Post Office takes passport photographs onsite - Please review our guide to Passport Photos. If you want your passport photos taken before you go to the acceptance agent, here is a list of places to get passport photos in Massena.


Massena Passport Office: Massena Post Office Location Overview

Massena Post Office is an acceptance agent/passport office. For passport service in Massena, NY you can go here for passport help. Massena Post Office is a Postal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There are NO other passport acceptance agent offices located in Massena. Massena Post Office is located in County, New York.

About Massena Post Office

Massena Post Office is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the Massena Post Office is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at Massena Post Office

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at Massena Post Office to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at Massena Post Office): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to Massena. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to Massena, NY

Vermont Passport Agency - 78.7 Miles
National Passport Center - 210.4 Miles
Buffalo Passport Agency - 210.5 Miles

Passport Services Offered at Massena Post Office

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the Massena Post Office will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - Massena Post Office is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

Passport Photos - They can take and print your passport photos on site, typically $10-15.

Massena Post Office Service Area Radius

This passport office is located in - Saint Lawrence County and serves the passport needs for residents of other nearby zipcodes including: 13662, 13678, 13667, 13683, K6H 7J7, K6H 7J8, K6J 5E3, K6J 5N5, K6J 5N6, K6J 2N4, K6J 2N3, K6J 1W3, K6J 2N5, K6J 1J7, K6J 2M8, K6J 2N6, K6J 2M9, K6J 1W8, K6J 1T4

Frequently asked questions

How fast can I get a passport at Massena Post Office?

Massena Post Office does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

It's possible and not too inconvenient as Vermont Passport Agency is close enough to travel to in a single day. The round trip to the Vermont Passport Agency is only around 160 miles from Massena. You might also want to consider using a passport expediting company as it may save you time and hassles.

Does Massena Post Office charge for passports?

Massena Post Office is an acceptance agent, Massena Post Office does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at Massena Post Office?

If by walk-in service you mean get your passport there at Massena Post Office? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does Massena Post Office do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can Massena Post Office tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, Massena Post Office will not be able to assist any further.

Does Massena Post Office take passport photos?

Yes, you can get your passport photos taken there. Please see: List of locations in Massena to get passport photos.

What forms of payment does Massena Post Office accept?

You can pay for the acceptance agent fees and passport photos (if you have them taken at Massena Post Office) with cash, check, debit card, or money order. Your passport application fees will be paid separately by check or money order only.

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