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Manchester Customer Svc. Info Ctr.: Passport Office in Central Manchester CT

Last Reviewed on February 24th, 2024


Location:
Manchester Customer Svc. Info Ctr.
Address:
41 Center St
 
Central Manchester, CT 06040
 
Hours of Operation Shown in (EST)
Monday
8:30am - 4:15pm
Tuesday
8:30am - 4:15pm
Wednesday
8:30am - 4:15pm
Thursday
8:30am - 4:15pm
Friday
8:30am - 4:15pm


Handicap Accessible (ADA): Yes

Passport Photos: No, you will need to get passport photos taken before going there. Here is our passport photo guide for reference and here is a list of places to get passport photos in Central Manchester.


Central Manchester Passport Office: Manchester Customer Svc. Info Ctr. Location Overview

Manchester Customer Svc. Info Ctr. is an acceptance agent/passport office. For passport service in Central Manchester, CT you can go here for passport help. Manchester Customer Svc. Info Ctr. is a Municipal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There is 1 other passport acceptance agent offices located in Central Manchester. Manchester Customer Svc. Info Ctr. is located in County, Connecticut.

About Manchester Customer Svc. Info Ctr.

Manchester Customer Svc. Info Ctr. is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the Manchester Customer Svc. Info Ctr. is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at Manchester Customer Svc. Info Ctr.

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at Manchester Customer Svc. Info Ctr. to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at Manchester Customer Svc. Info Ctr.): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to Central Manchester. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to Central Manchester, CT

Connecticut Passport Agency - 63.4 Miles
Boston Passport Agency - 73.6 Miles
New York Passport Agency - 92 Miles

Passport Services Offered at Manchester Customer Svc. Info Ctr.

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the Manchester Customer Svc. Info Ctr. will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - Manchester Customer Svc. Info Ctr. is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

Manchester Customer Svc. Info Ctr. Service Area Radius

This passport office is located in - Hartford County and serves the passport needs for residents of other nearby zipcodes including: 06040, 06045, 06042, 06041, 06138, 06118, 06033, 06025, 06108, 06128, 06043, 06074, 06066, 06073, 06101, 06114, 06126, 06134, 06132

Frequently asked questions

How fast can I get a passport at Manchester Customer Svc. Info Ctr.?

Manchester Customer Svc. Info Ctr. does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

It's possible and not too inconvenient as Connecticut Passport Agency is close enough to travel to in a single day. The round trip to the Connecticut Passport Agency is only around 130 miles from Central Manchester. You might also want to consider using a passport expediting company as it may save you time and hassles.

Does Manchester Customer Svc. Info Ctr. charge for passports?

Manchester Customer Svc. Info Ctr. is an acceptance agent, Manchester Customer Svc. Info Ctr. does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at Manchester Customer Svc. Info Ctr.?

If by walk-in service you mean get your passport there at Manchester Customer Svc. Info Ctr.? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does Manchester Customer Svc. Info Ctr. do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can Manchester Customer Svc. Info Ctr. tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, Manchester Customer Svc. Info Ctr. will not be able to assist any further.

Does Manchester Customer Svc. Info Ctr. take passport photos?

No, you will have to get your passport photo taken before you go to Manchester Customer Svc. Info Ctr. for the sealing of your passport. Do not go there without getting passport photos first or you will not get your application sealed. Here's the list of locations to get passport photos in Central Manchester.

What forms of payment does Manchester Customer Svc. Info Ctr. accept?

You can pay for the acceptance agent fees with cash, check, debit card, or money order. Your passport application fees will be paid separately by check or money order only.

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